Privacy Policy
Privacy Policy
The London Nexus (“TLN”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website or engage with our services.
Information We Collect
We may collect and process the following information:
Contact details such as name, email address, telephone number, and organisation
Information provided through contact forms, enquiries, or correspondence
Technical data including IP address, browser type, and website usage data
Information necessary to provide professional services where applicable
We only collect information that is relevant and necessary for the purposes described below.
How We Use Your Information
We use personal information to:
Respond to enquiries and provide requested information
Deliver and manage our services
Communicate with clients and prospective clients
Improve our website and user experience
Comply with legal or regulatory obligations
We do not sell or share personal information for marketing purposes.
Legal Basis for Processing
We process personal data on the following lawful bases:
Legitimate interests in operating and improving our business
Performance of a contract or steps prior to entering into a contract
Compliance with legal obligations
Consent where required
Data Sharing
We may share information with:
Professional advisers or service providers supporting our operations
Regulators or authorities where required by law
Trusted technology providers supporting our systems
We ensure appropriate safeguards are in place when sharing data.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, or reporting requirements.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request erasure of your data where appropriate
Object to or restrict processing
Request data portability where applicable
Requests can be made using the contact details below.
Cookies
Our website may use cookies to improve functionality and analyse usage. You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.
Changes to This Policy
We may update this privacy policy periodically. Any updates will be posted on this page.
Contact
If you have any questions about this policy or how your information is handled, please contact:
The London Nexus - 21 Burnley Road, Padiham, Burnley BB12 8BY